Wheels Not Working? lead in to Tune Up section

TUNE UP!

Whether a classic touring Raleigh, a retro Union or a modern Trek - if it can be fixed (or upgraded) we can do it. Parts are additional $.

The DBC 18 POINT INSPECTION Tune-Up is $65:
  1. Check overall condition of bicycle
  2. Inspect frame and forks for cracks or bulges that would indicate structural damage
  3. Check wheels for wobble. . . True wheels
  4. Check all brake pads for fit to wheel and wear
  5. Adjust brakes
  6. Check all cable housings for fraying, breaks, rust and corrosion
  7. Check front dérailleur and adjust
  8. Check rear dérailleur and adjust
  9. Adjust/Tighten headset
  10. Check and tighten crank bolts
  11. Check and adjust hubs
  12. Check bottom bracket and tighten if necessary
  13. Check chain tension, adjust if necessary
  14. Wipe down and lube drive train (including chain and cassette)
  15. Inspect tire tread for wear
  16. Check and correct tire pressure
  17. Finish with a test ride
  18. Wipe down bicycle
WARRANTY  We warranty our work for 60 days. Flat tire repairs for 7 days. Please save your receipt.

PICK UP  Please pick up your bike within 7 days. Bikes left longer are subject to a storage fee up to $3/day. Sorry but we cannot be responsible for items left longer than 30 days unless you have a storage contract. 

Give a Gift Certificate good for our 18 Point Tune Up. Come in to pick up an authentic paper version, or we'll email you an electronic one.

We also offer Gift Certificates in dollar amounts to be used for goods and services at The DBC.  

Is this you in winter? pointing to pic of snow covered riders and bikes

Bicycle Storage at our Somerville warehouse (map below)

We still have some space and can store your bicycle for the day, week or month. Daily rate - $3. Weekly $20. Monthly - $55. Pay 1st and last month's rent, then pay as you go. You'll have access during our normal shop hours, Mon-Fri 10-6 and Sat 12-5. Our building has a security system and of course we're insured.

We're easy to get to, check the map and directions.
We're in a very large white building with 3 garage doors. Our blue diamond logo is on the main entrance to the left of them. LANDMARKS include a KFC and Patsy's Italian bakery - if you can smell the buttercream you're close !
FROM SOUTH   McGrath Highway (28) to Broadway, turn right. We're three blocks up on the left.
FROM NORTH take the Fellsway (28) south until you go under 93 and Foss park is on your right - get in the left turn lane. At Broadway (Dunkin Donuts on far right corner), turn left. We're three blocks up on the left.
MBTA We're a 7 minute walk up Broadway from Sullivan Station on the Orange line. (The 89 and 101 stop at Cross Street right in front!)

We specialize in bringing aged bikes to life. If you have an old Royce Union, a Chicago Schwinn, an NSU or similar - this is where you can have it serviced, upgraded, restored or repurposed. 
Ordering Information includes payment info

** If you already know what you want, simply call 617.591.1234 or email  info@dutchbikes.us  to get started.

BICYCLES we offer are handmade and require special care for shipping. We ask that you allow 6-10 weeks for delivery, though it may be quicker.

CUSTOM WORK   Paint or special orders of any kind must be paid in full upon placement of order and are not refundable.

PAYMENT  All orders must be paid in full before we ship. We accept Visa, Mastercard, Money Orders and the green stuff. Discounts may be offered if you do not use a plastic card.

SUBSTITUTIONS of comparable components and/or accessories may be carried out by the manufacturers.

WE OFFER multiple sizes and shapes of city bikes to fit all sorts of bodies. To determine which frame would be suitable for you, we will need your inseam measurement and overall height. As we are selling personal transportation, we feel it important to provide as much customer support as possible. It is also our belief that personal contact is key to a successful process. Feel free to call us as 617.591.1234 or email us as Info @ DutchBikes.us

~ Thank You, Maria & Dan

30 day money back guarantee info

Bike Purchases Qualify

We encourage long test rides, especially if you've never ridden a true city bike - so you know what you're getting. Here's the rub:

If you decide the bike is not for you, Please call The Dutch Bicycle Company within 30 days of purchase and we'll assign you an RP number to return it. 

BIKE must be in new condition. It is best to retain the original packing material as this will best protect the bike during it's trip back. Bikes returned in other packing may not be eligible for a refund. 

BUYER is responsible for all shipping, handling and full insurance for replacement value (required on all shipments) Shipping must also commence within the 30 day period. 

There is a 15% Restocking Fee on all bike returns.

CANCELLATION of Swift orders or any custom work prior to bike delivery will result in a cancellation fee of 50% of the purchase price. We  pay the people who work on your bike as they do the work. We do not make money on cancelled orders.  
Shipping Information includes damage control

EVERYWHERE  During the past 6 years, we have shipped all over the continent, and beyond. Single bikes and container loads. For international deliveries, the customer is responsible for entry fees and duties - but we can provide knowledgeable assistance, just ask.

LOCAL DELIVERIES  When possible, we will deliver your bike by van to local MA addresses. We also make van deliveries to NYC. This can dramatically reduce S/H costs. Call for more info. Or you can arrange to pick up your purchases.

CRATING   Our packaging reflects the value of our products. Your new city bike will arrive in a custom made wood crate, designed to protect if from the potential perils of travel. The crate is easily opened with a screwdriver. We advise that you store the crate and packing materials for 30 days so that should you decide to return the bike it can arrive back at our shop in the same, new condition.

TOOLS   For most bikes we sell you'll want to have a 15mm open wrench handy for the pedals, a 13mm handy to adjust seat height, and a 6mm allen key to adjust the handlebars. These bits are removed/adjusted to fit a smaller crate, to reduce shipping costs and better protect the bike. We'll talk you through the fine tuning or you can download the pdf.

CHARGES  Shipping and handling charges are based on size and weight of your order. For most addresses your total will be less than $300. Business addresses that can accept freight are always cheaper. We use trusted freight companies and insure for full replacement value - however with our care and practiced packing techniques, your fully assembled bicycle should arrive ready to ride!

DAMAGE CONTROL   Damage to crate and/or freight must be noted with shipper upon receipt to get credit for a return, and you must notify us within 24 hours of receipt of damaged product. Take pictures of the crate  Before opening. OR you can simply refuse to accept the shipment, noting the reason as well as visible damage with the delivery person in writing. We will handle the claim from there. Please be patient, we'll be at the mercy of the insurance company, we will do our very best.

©2005-2010  The DUTCH BICYCLE COMPANY    City Bikes for America Since 2005
161 BROADWAY / SOMERVILLE / MA 02145 USA     P) 617 591 1234   F) 1235         skype: dutchbikeshq        Info@DutchBikes.us        flickr: dbchq        twitter: citybikes
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